Guaranteed Lowest Price on Direct Booking

At Urban Elephant Hotel & Tours, It’s the season to unwind and soak up the city’s best views.

Best deals direct — always.

Find a cheaper rate online? Email karen@urbanelephant.co.za and we’ll beat it by 10%.

Book your Urban Elephant Tours & Transfers directly with us and let our team handle every detail while you relax by the pool.

Urban Elephant — The Brand That Loves You Back.

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Urban Elephant | Exclusive Properties in Cape Town
Urban Elephant

Urban Elephant Website(s) – Terms of Use

Welcome to the official websites of Urban Elephant (Pty) Ltd ("Websites"). By accessing or using any part of our Websites, you agree to comply with and be bound by the following Terms of Use.

If you do not agree with these terms, please refrain from using our Websites.

1. Acceptance of Terms

By visiting or interacting with our Websites, you acknowledge and accept these Terms of Use.

  • Urban Elephant reserves the right to revise or update these terms at any time without prior notice.
  • Continued use of the Websites after changes have been made signifies your acceptance of the updated terms.

2. Use of Website Content

All content - text, images, graphics, logos, software, etc. - is the intellectual property of Urban Elephant or its content providers and is protected under South African copyright and intellectual property laws.

You may:

  • View or download content for personal, non-commercial use only.

You may not:

  • Reproduce, distribute, alter, or use content for commercial purposes without prior written consent from Urban Elephant.

3. User Conduct

Users are expected to behave respectfully and lawfully while using our Websites.

The following behavior is prohibited:

  • Posting harmful, defamatory, or obscene content
  • Harassing or infringing on the rights of others
  • Attempting to disrupt or hack the functionality of the Websites

4. Disclaimer of Warranties

The Websites are provided "as is" and "as available."

  • Urban Elephant makes no warranties regarding the accuracy, reliability, or completeness of the content or services.
  • Your use of the Websites is entirely at your own risk.

5. Limitation of Liability

Urban Elephant is not liable for any damages resulting from your use of our Websites, including:

  • Direct or indirect damages
  • Incidental or consequential losses

6. Governing Law

These Terms of Use are governed by the laws of the Republic of South Africa, without regard to conflict of law principles.

7. Newsletter and Communications

By subscribing to newsletters or other communications via our Websites, you consent to receive:

  • Updates
  • Promotional offers
  • Announcements from Urban Elephant

You may unsubscribe at any time via opt-out links or by contacting:

bookings@urbanelephant.co.za

Note: Administrative messages relating to bookings or your account will still be sent as necessary.

8. Privacy Policy

Your use of the Websites is also governed by our Privacy Policy, which outlines how your personal data is collected and processed in compliance with POPIA (Protection of Personal Information Act).

9. Contact Us

If you have questions or concerns regarding these Terms of Use, please get in touch:

karin@urbanelephant.co.za

+27 21 300 1044